While the customer was delighted with the outcome, they stated that the most important element of the service was the audit management:
“SHI was a guiding light after Microsoft engaged us in an extensive audit. With their direction, education, and support, we were able to close the audit successfully yielding $0 in audit findings. One of the most valuable pieces for us as an organization was SHI’s education on our rights during an audit – which proved significant worth beyond Microsoft alone.”
- Sr. Director of Global Infrastructure