Support the hybrid workforce
To ensure your UCC platform is truly useful to remote and hybrid employees, you need to put the employee experience at the center of the equation. Organizations are already doing this by adopting some of the lesser-known features like organization maps or whiteboarding, designed specifically to create an optimal employee experience. This platform is integrated into existing, everyday communication and productivity apps and combines videoconferencing and learning programs with work-life balance tools to prevent burnout, enable teams to feel more connected, and to help managers understand employees’ work patterns and trends.
These solutions will be paramount in improving work experiences for the remote workforce. However, when organizations begin preparing for flexible hybrid and back-to-office work arrangements, their UCC solutions will be just as critical to supporting engagement and productivity.
