TIPS AND TRICKS TO MASTER MICROSOFT TEAMS

Tips and Tricks to Master Microsoft Teams

Set up your organization's training and onboarding efforts to succeed, improving the business and its employees with a few simple tips and tricks:

Develop Best Practices Early

Start your Teams deployment on the right foot by ensuring a few best practices such as building Teams gradually rather than in huge numbers, creating channels to focus discussions, and setting up one or more members to act as moderators to control who posts and replies.

Speed Access to Critical Info with

File Tabs

Tabs in Teams act like bookmarks on your internet browser, helping you and members access specific files straight from chat, like onboarding policies, and locate important training material with the click of a button.

Keep it Clean and Updated

Your Teams channels lose their value if they become cluttered. It's crucial that Teams channels — especially ones dedicated to professional training and the files linked to — are current and up to date. As the organization evolves, policies and practices will too, and your employees will need to have the most current documentation and up-to-date processes.

Make Training Mandatory

For Microsoft Teams to be effective — and any training programs built leveraging it — employees need to become comfortable using it to collaborate, communicate and connect. Before you can begin using Teams to train employees, host mandatory training around Teams to guarantee everyone understands it and its benefits to them.

Integrations and APIs

Microsoft already has a significant number of applications that are integrated into Teams that can improve its use for HR activities. For example, Polly can be used for running polls and surveys to gain employee feedback, while integration with Karma is great for growing workplace morale.

As the pandemic continues, maintaining the wellbeing and mindfulness of employees has become vital. This year, Teams added integration for the Headspace meditation app, helping employees fully disconnect to reduce stress and prevent burnout. Keep an eye on the Teams' storefront to see when new innovative apps become integrated.

As well, by connecting Microsoft Teams' APIs to other applications you will find even more benefits from connecting workflows between platforms.