You shouldn’t have to chase an appointment down with your partner or only meet with them when you need something. Your partner should take the lead on establishing a regular cadence, such as Quarterly Business Reviews (QBRs) to ensure you have a dedicated time to review things like consumption and licensing.
QBRs should not only be a quick check that the customer has no outstanding issues, it should be where the partner proactively brings ideas to the table, whether that’s ways to take advantage of cost saving ideas, suggestions for helping drive adoption and consumption, previews of new products or a wealth of other ideas to make your Microsoft experience the best it can be.
And, of course, QBRs are just one way of staying in touch with your partner. Look for a partner that provides easy access to experts when you need them, not only at strictly scheduled intervals.