Stay ahead of customer demand and market competition

With innovation in the modern workplace

From virtual reality to employee experience and beyond

In an age of unrivaled connectivity, a renewed focus on employee satisfaction, and burgeoning developments in artificial intelligence (AI) and extended reality (XR), how are the largest organizations in the world capitalizing to ensure they remain ahead of customer demand and the competition?

SHI 2022 data reveals 135% year-over-year growth in extended reality (XR) device units shipped in the U.S. IT channel.

Data supplied by The NPD Group. Jun'20 - May'21 v Jun'21 - May'22

The effort is two-fold—first involving the help of new, innovative technologies, such as augmented and virtual reality (AR and VR) headsets, and second, by using existing technology in new ways to improve processes.

"Innovation is using technology and processes to meet a use case and change the way people do business.”

–Anthony Cozzi, SHI Senior Product Manager of Lifecycle Services

Many modern organizations use technology or processes to transform employees’ day-to-day work, such as giving new hires VR headsets to join meetings from any location rather than hosting on-site onboarding workshops.

From the supply chain, throughout the customer journey, and in the workplace, new technology is available to drive optimization and productivity. Digital twin technology enables organizations to replicate manufacturing environments and test new processes virtually. Internet of Things (IoT) is well known now, but the increased adoption of 5G is accelerating the speed of data that can be processed by edge devices, allowing organizations to have better visibility of processes and drive optimization.

NEXT: A 360-degree view of IT innovation in the modern workplace >>>

A 360-degree view of IT innovation in the modern workplace

SHI helps customers implement innovative technologies for the modern workplace, including VR, AI, digital twin, and more. This gives our customers unique insight to establish innovative IT practices. Our modern workplace experts help you assess your transformation goals and discuss the expected ROI based on real-world situations.