Step 6 – Think about your people to maximize adoption

To ensure a successful Windows 11 technology adoption, consider the human factor.

With effective change management, you can turn reluctant employees into happy adopters.

Clarify your purpose

Encourage your employees to embrace change by providing a compelling answer to the question, “What’s in it for me?”

Define your user personas

Defining your organization’s user personas can help you predict how a sweeping change will impact different departments, teams, and roles.

Create a diverse champion network

A champion network includes employees from different departments and leadership levels who are all invested in adopting and providing feedback for your new technology.

Develop your communication campaign

A significant technology change only has one chance to make a strong first impression. When first communicating a change, ensure your message is clear, persuasive, and, most importantly, heard.

Deliver blended training programs

Before and after introducing new tools, it is important to properly train your employees. A blended approach is recommended, unifying multiple training methods, incorporating live trainings led in-person or online, eLearning, reference guides, FAQs, demos, and tutorials.

Measure your effectiveness and adjust

After training and communications, survey your users again to identify successes, failures, and areas for more training. Additionally, provide a platform for open-ended feedback.

SHI's comprehensive training and adoption services ensure your users benefit from and enjoy new technology.

With 30 years of experience training both Fortune 500 companies and small- to medium-sized organizations, we provide customized training to increase technology adoption and employee productivity. We offer personalized learning options including micro-sessions and custom online, on-demand, and on-site training.